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Definitions

“the company”, “us”, “we” and “our” refers to Speedway Ride n Slide Dayz Ltd.

“you”, “your” and “yourself” refers to the individual or the organisation set out on the booking form annexed to the terms & conditions. This shall include all or any additional riders participating in the event as defined on your booking form as “Event” meaning the specific event details also on the booking form.

“the Track” refers to the track and facilities at which the event is held.

When you purchase an experience day or activate an experience voucher from Speedway Ride n Slide Dayz you become legally bound by these terms and conditions. Please do not proceed and purchase or activate a voucher or complete a booking until you have read, understood and accepted these terms & conditions.

Pricing

The prices displayed on our website are correct to the best of our knowledge and are maintained on a regular basis. We reserve the right to change any prices advertised on our website without prior notice.

Duration

Where the duration of the experience is stated on our website and marketing material or by a member of staff, this is an approximate guide to the length of time you should expect to be at the venue. When you are taking the experience day as it is part of a group activity there will be some waiting time involved and the need for physical recovery.

Experience Descriptions

Descriptions, formats and timings given on the website or in any other literature are only intended to present a general idea of the experience, and shall not be considered binding. Photographs and images are for illustration purposes only. As Speedway Ride n Slide Dayz offer experiences at a wide number of venues, details such as itineraries, session lengths and number of participants may vary from location to location. Most experience days will be “open” event days meaning other members of the public will be taking part. If there are delays that are not within our control, we cannot be held liable if these should occur. Please note that we reserve the right to alter any part of the experience where such an alteration has been imposed by the Track owner.

Availability

All experiences are offered subject to availability of dates and facilities. Bookings should be made as far in advance as possible. We suggest that if you plan to purchase a voucher for a date at short notice you need to call us to ensure that there is still availability before completing the transaction. We strongly advise you not to make any travel, accommodation or other arrangements until you have received confirmation of your booking.

 

Restrictions

Most experiences are subject to restrictions, these could include (but are not limited to)age, height, weight, physical and medical restrictions. Details are available on our website and at the time of booking and it’s the purchaser’s responsibility to check that the restrictions are met. Once you have confirmed a booking you are not eligible for a refund if you are forced to cancel because the minimum requirements are not met. Details of restrictions and requirements are set out on our website under the What to expect page, please read them carefully.

Weather

All of our experiences we offer are weather dependant. If bad weather affects a booking it will be rescheduled by us where possible at no extra cost to you. There can be no guarantee that a particular date will not be withdrawn due to adverse weather conditions. We strongly recommend that you contact us on the day before your experience. In the event of cancellation being necessary The Company will not be held liable for the cost of lost premiums, travel expenses, pre-booked accommodation costs or any other costs incurred.

Safety

We request that you leave plenty of time to get to the venue. All of the experiences we offer require a safety briefing, which is essential for all riders to attend otherwise they will not be able to participate. No alcohol or drugs can be consumed before or during any of the experiences we offer. Our staff reserve the right to refuse the experience to persons suspected to be under the influence of alcohol and/or drugs. Other safety precautions will be advised in your confirmation details. We employ professional instructions who reserve the right to end an experience or offer alternative tuition if they believe the rider may endanger themselves or other members of the public.

Payment including Refunds & Cancellations

Provisional bookings can be made with a non refundable 25% deposit, however the full amount must be paid 30 days before the scheduled experience. Provisional bookings will confirmed only once full payment has been received, places are sold on a strictly first come, first served basis. We reserve the right to cancel or refuse bookings. Before this 30 day period cancellations and changes in number of participants are possible and may be entitled to a refund less a £25 admin fee. Bookings which are cancelled less than 30days prior to the experience are strictly non-refundable, non-transferable and no credit notes will be issued.

Sometimes we may have to cancel due to minimum requirements not being met such as a minimum group of people. We regret that such eventualities are outside of our control, in these circumstances The Company is unable to reimburse any expenses incurred in relation to the cancelled experience. If this situation arises an equivalent or alternative experience will be offered. If it is not suitable a refund will be made.

Problems on the Day

We welcome your feedback on all of our experience days, if you encounter a problem on the day please immediately bring it to the attention of one of our staff so that we have a chance to put it right. If you have attempted a resolution but the problem was not resolved on the day, please write to us within a week of you experience providing all the facts from your point of view . We will respond within 28 days of receipt of your complaint having undertaken a thorough investigation, failure to highlight the issue on the day may jeopardise investigations and result in an unsatisfactory outcome.

Insurance

The very nature of our experiences means that some personal risk may be involved in taking part and you should be aware of that when booking. We require your signature on a disclaimer before participation is allowed. Speedway Ride n Slide Dayz carries public liability insurance. Riders are covered by our insurance but are limited as stated in the insurance policy. You may want to source you own personal insurance cover.

Photographs

We reserve the right to use any photos/images taken by the company on any marketing literature including our website for marketing purposes. If you do not want any pictures of yourself used in this way you must notify us beforehand or on the day.

Terms & Conditions

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